Matter Hierarchy

The Matter Hierarchy quickly displays a Matter's parent and child relationships to other Matters in your organization. Matter relationships are a result of the assignment of a Parent Matter on the Matter's page layout or by creating Cross Reference Matters. 

Displaying the Matter Hierarchy List View

Displaying the Matter Hierarchy

The Matter Hierarchy is a quick way to view all Matters related to the current Matter. Relationships are established by virtue of the Parent Matter field value assignment on the Matter or by virtue of a Cross Reference.

The Hierarchy displayed above is for the Matter labeled Focus Matter. The top section (1) displays the Parent and Child relationships of Focus Matter. These relationships include both Parent Matter assignments and Parent Child Cross references.

The lower section (2) displays additional Cross References Matters that were not included in the top section. These Cross References will be related to the Focus Matter in a method other than, Parent or Child. 

This view is invoked by using the Matter Hierarchy button from the Matter's page layout. If this button is not on your Matter page layout (and you wish to use this feature) ask your Administrator to consider adding the button.

Displaying the Matter Hierarchy Map View

The relationship map view graphically explores the relationships a Matter has with other Matters within your organization. In this view, lineage goes back to the Grandparent level and displays their sibling children and their children (the current Matters siblings). (new in Summer 2016)

The relationship map can be displayed in either of two viewing modes, Tree or Scatter. Tree View (new in Fall 2016) is similar to a genealogy chart while Scatter View presents a centralized map similar to the Participation maps.

For improved readability, you may reduce the amount of text displayed by removing the on-screen names using the Label checkbox located in the context menu.

Matter Hierarchy Display Controls

The following options are available when viewing the Matter Hierarchy:

  1. Maximize the browser's display viewing area. (new in Spring 2017)
  2. Toggle to the list view mode.
  3. Toggle to the map view mode.
  4. When in map viewing mode this option toggles between tree view and scatter viewing modes.
  5. Select the type of Matters and Matter relationships to display.