Often, users may quickly find a record by entering a term in the search box at the top of each page. As text is typed in the global search box, a list of auto-suggested records appear. These instant results allow quick access to a record before performing a full search. If the desired record is not listed in the auto-suggested records simply execute the search to display a full list of results. If the record is found consider using a more specific search term or refining the search results to find the desired record.

Global Search keeps track of which objects you use and how often you use them. It also arranges the search results accordingly. Results for the object you use most frequently appear at the top of the list.

For performance purposes, the initial list of search results may not display results from all objects. After performing a Global Search, click Search All to search across all items using your current search terms. 

Users may invoke more control over their search results through the use of wildcards and operators.

• Use an asterisk (*) to find items that match zero or more characters at the middle or end of your query.
• Use a question mark (?) to find items that match only one character at the middle or end of your query.

For more details on global search please see the following platform documentation:

• Welcome to Salesforce Search
• Learn More About How Search Works
•  Wildcards and Operators for Search