How to Reset a User's Password

An Administrator can manually reset one or more users passwords in the manage users section of the application.  Users will then receive an email (at the email address listed on their user record).  After receiving the email, users will need to follow the directions in the email to complete the password reset steps.

  1. Select the checkbox next to the person whose password you wish to reset (Optionally, to change the passwords for all currently displayed users, check the box in the column header to select all rows.)
  2. Click Reset Password button

Confirmation

Confirmation

User: Password Reset Email Notification

User ~ Password Reset Email Notification

Users will receive an email notification.

See: Updating a Password Reset by Your Administrator