Article #000001325
Summary
When a user creates an event on a matter record, the matter name does not auto-filing in the 'Related To' field. This can be corrected by removing the override for the 'New Event' button/action on the event object.
Question
Why is the matter name not auto-populating when I create an event on a matter record?
Resolution/Workaround
Please follow the steps in the screenshot below:
The New Event button has been overridden. Please make the changes shown in the screenshot below:
