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How To Report On Multi Timer Entries in Progress [No Record Yet] (MM)

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Article #000001020

Summary

Sometimes, users will have one or more multi-timers started across the organization that have not been completed yet. This method will allow you to find those that are "in progress" timers.

Question

How do I report on my users who have in progress multi-timer entries that have not yet been committed to actual time records?

Resolution

The best approach is to create a report, grouped by users and/or matters, on the Timer object. Optionally, schedule this report at intervals so you can evaluate whether users need to be reminded to complete outstanding timers using scheduled reports. 

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