AdvoLogix Help

User Unable to Mass Update Matters (MM)

Updated on

Article #000001035

Summary

The user receives a 'duplicate field selected' error when performing a mass update on an object part of a managed package.

Question

Why do I get a 'duplicate field selected' error when I try to mass update a matter?

Resolution/Workaround

The field API names cannot be duplicated because Salesforce doesn't include the field namespace (shown in red below) when evaluating dynamic query logic.

advpm__Field_Name__c

To prevent this error, the custom field name (the one you created) has to be renamed.  The links below have more information regarding this issue.

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