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Duplicate Time Entry Created When User Selects Save Multiple Times (MM)

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Article #000001277


The time form deployed as part of the Matter Management application has extra processing built into the save handler that may be impacted when user organizations have a large number of background Process Builders/Flows active on the time or matter objects, thus allowing the Save button to momentarily become enabled for a second or more. Selecting the Save button again during that elapsed time will generate a duplicate time entry.


Why is there a duplicate to the time entry I just created?


Users will need to be trained to select the Save button only once when creating time.

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