Article #000001269
Summary
The AdvoLogix team has identified certain limitations that presently do not have a work-around from within the application components in Salesforce. Some of these limitations may have a pending resolution from the iManage API that we have consumed within our integration. One of those limitations is documented here.
Status: Unresolved
This issue has been identified by iManage and is being tracked under an internal iManage case (NT-112491).
Description
The iManage Integration for Salesforce Powered by AdvoLogix cannot retrieve or lookup workspaces that have a comma (,) within a Workspace Name when the Workspace Manager Configuration is set to associated workspaces by Workspace Name.
Workaround
We advise customers to link the Workspaces using a custom profile in situations where it is known to users that workspaces may contain a comma in the name for certain objects.