Article #000001349
Summary
CT SOP made some upgrades that caused the AdvoLogix integration to lose connectivity from Salesforce.
Question
Why am I no longer connected to CT SOP service through Salesforce?
Resolution/Workaround
Users updating to CT SOP Integration from the version below 1.11, please follow these steps and manually update the endpoints in the following Remote Site Settings, provided by AdvoLogix, for continuous connectivity to CT SOP service for a sandbox environment:
Go to Salesforce Setup | Security | Remote Site Settings.
Find and click the Edit action link for the Remote Site Setting named CT_SOP_REST_Test.
Update the Remote Site URL to
https://test-stg-sop-api.ctadvantage.com
.Click Save to save the remote site setting.
Find and click the Edit action link for the Remote Site Setting named CT_SOP_SOAP_Test.
Update the Remote Site URL to
https://test-usoptest.ctadvantage.com
.Click Save to save the remote site setting.