AdvoLogix Help

Users Receive Insufficient Privileges Error When Using the Authorize to SharePoint Button (SP)

Updated on

Article #000001340

Summary

The AdvoLogix team has identified an issue within the integration-provided Lightning component where some users may get an insufficient privileges error when signing in to SharePoint in Salesforce. The error may be encountered when the user already has an active SharePoint session in the browser and then tries to sign in to SharePoint from AdvoLogix via the Lightning components in Salesforce.

Question

Why am I getting an insufficient privileges error when I try to log into SharePoint?

Resolution/Workaround

The AdvoLogix team has found multiple workarounds available to get past the error and continue using the components. The user may follow any of the below-mentioned paths:

  1. The user must log out of an active SharePoint session in the browser before using the Authorize to SharePoint button from our components. (recommended path)

  2. The System Administrator may either: 

    1. Enable the Use enhanced domains option for your organization -OR-

    2. Disable the Use enhanced domains option and Enable the Stabilize Visualforce, Experience Builder, Site.com Studio, and content file URLs option for your organization.

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