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Managing Permission Sets in the SharePoint Connector

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The SharePoint Integration for Salesforce, powered by Mitratech CaseCloud, includes predefined permission sets. These permission sets can be assigned to Salesforce users to control access and available functionality within the SharePoint Connector.

Mitratech CaseCloud provides multiple predefined permission sets that determine which actions Salesforce users can perform when using the SharePoint integration. The following permission sets are included in the managed package:

Permission Set NameDescription
SharePoint AdminGrants full access to all SharePoint Connector features, including SharePoint Setup and configuration.
SharePoint UserEnables standard user functionality within the SharePoint Connector with read-only access to SharePoint Setup.
SharePoint Read-OnlyRestricts all SharePoint Connector functionality to read-only access.
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