AdvoLogix Help

Password Reset Request for Expired Password

Updated on

Depending on your administrator's password expiration settings, you could encounter a password reset request upon login. The following lesson will describe the steps needed to gain access by resetting your expired password.

Prompt to Change Password

  1. Type a New Password
    •  A STRONG password contains at least 8 alphanumeric characters, and includes uppercase and lowercase
  2. Verify New Password
    •  A GREEN checkmark indicates both passwords are matching
  3. Select Save
  4. After selecting Save, you will be logged into AdvoLogix

Remember to use this new password going forward, until you are either prompted to reset or you choose to reset password at a later time.

Updated Security Token Email Notification

Updated Security Token Email notification

You may also receive an updated Security Token  when resetting your password.  The above email is a sample of the email you would receive.  Your security token is tied to your password and subject to any password policies your administrators have configured. Whenever your password is reset, your security token is also reset.  

For more information See: Security Tokens

Previous Article Expire Passwords for All Users
Next Article Modifying a Username & Email Address
Still need help? Click here!
AdvoLogix® is a registered trademark of AdvoLogix.com LLC a Texas Limited Liability Company. All references to other trademarks belonging to third parties that appear on this website, documentation, or other materials shall be understood to refer to those registered trademarks owned by others, and not to any trademark belonging to AdvoLogix. Otherwise, all material herein is the copyright of AdvoLogix.com LLC. All Rights Reserved.