Password Reset Request for Expired Password

Depending on your administrator's password expiration settings, you could encounter a password reset request upon login. The following lesson will describe the steps needed to gain access by resetting your expired password.

Prompt to Change Password

  1. Type a New Password
    •  A STRONG password contains at least 8 alphanumeric characters, and includes uppercase and lowercase
  2. Verify New Password
    •  A GREEN checkmark indicates both passwords are matching
  3. Select Save
  4. After selecting Save, you will be logged into AdvoLogix

Remember to use this new password going forward, until you are either prompted to reset or you choose to reset password at a later time.

Updated Security Token Email Notification

Updated Security Token Email notification

You may also receive an updated Security Token  when resetting your password.  The above email is a sample of the email you would receive.  Your security token is tied to your password and subject to any password policies your administrators have configured. Whenever your password is reset, your security token is also reset.  

For more information See: Security Tokens