Creating Log File in AdvoLogix® for Office: Word

Often the development group can utilize Log Files to assist them when you are having an issue with the Advologix® for Office.  Below are the directions on how to send the Log to development.

*Ensure you are completely logged in to Advologix® for Office before making these steps or you will recieve an error

Navigate to Setting

Advologix Tab

Click Settings

Advologix: Setting

Advologix - Setting

In the Advanced Settings section

Click Send Logs

Log Sent Confirmation Pop-up

Log Sent Confirmation Pop-up

Clicking OK autogenerates an email to Advologix Development

Close Setting pop-up

Close Setting pop-up

Also, if you have not already done so - open a case with support for the Outlook Issue.

Advologix: Support and General FAQs: Contacting Technical Support